Privacy Policy

Introduction

This Privacy Policy explains how RxDx collects, uses, maintains, and discloses information from users (each, a “User”) of its website, mobile application (“App”), and all related products and services. By using RxDx platforms, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal identification information through various means including, but not limited to, when you:

  • Visit our website or app,
  • Register or sign up for services,
  • Participate in platform features, activities, or services.

Information collected may include your name, username, password, email address, mailing address, phone number, payment information, medical specialty, educational details (such as college name and year of graduation), and other details necessary for personalized service.

Voluntary Information Submission

Users may visit the RxDx website or app anonymously. However, we only collect personal identification data if it is voluntarily submitted . Refusal to provide certain personal information may restrict access to specific features or services.

Non-Personal Information

We may collect non-personal identification information during user interactions. This includes technical details such as device type, browser, operating system, and ISP information, which helps us improve our digital services.

Use of Cookies

RxDx may use cookies to enhance user experience. These small data files help record and track usage behavior. Users can choose to disable cookies via browser settings, though this may limit some website functionalities.

How We Use Collected Information

RxDx may use your personal data for the following purposes:

  • To provide and improve customer support,
  • To enhance the functionality of the app and website,
  • To process transactions securely,
  • To communicate with you via email or app notifications,
  • To respond to your queries and service-related requests.

We do not use your information for unsolicited marketing or unrelated promotions.

Information Disclosure

RxDx may disclose user information only under the following circumstances:

  • When required by law (e.g., in response to legal requests),
  • To protect the rights, safety, or property of RxDx, its users, or others,
  • For fraud prevention, investigation, or to respond to regulatory/governmental requests.

Any legitimate concern raised under this policy will not be used to limit your access to the app or services unless legally required.

Data Data Security

We implement industry-standard security practices including:

  • Data encryption,
  • Secure cloud storage,
  • Regular security audits,
  • Access controls.

While we strive to protect your information, no internet-based system can guarantee 100% security.

RxDx Disclaimer – Affiliation, Purpose, and Responsibility

RxDx is an independent health education and support platform. It is not affiliated with or endorsed by any government body, medical examination authority, or regulatory council. The RxDx app and all its content are strictly intended for educational and informational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment, nor are they designed to prepare candidates for any specific licensing examination.

Authoritative Sources for Official Medical Education Information

For verified and updated information regarding medical education and examinations, Users are encouraged to refer to the official government and examination authority websites:

  • MBBS (Undergraduate Medical Education): https://www.nmc.org.in
  • NEET PG: https://natboard.edu.in/viewnbeexam?exam=neetpg
  • INI CET: https://www.aiimsexams.ac.in
  • NExT: https://www.nmc.org.in
  • FMGE: https://natboard.edu.in/viewnbeexam?exam=fmge
  • NEET SS: https://natboard.edu.in/viewnbeexam?exam=neetss
  • INI SS: https://iniss.aiimsexams.ac.in

Users are advised to consult these official sources for the most accurate and updated information regarding exams, regulations, and curricula.

Data Retention

We retain your information (both personal and non-personal) as long as your account remains active or as needed to provide services. Upon account deletion, your data will be removed from our active systems within a reasonable timeframe.

Sharing of Information

We do not sell, rent, or trade your personal identification information to third parties. However, we may share anonymized, aggregated data (which cannot identify individual users) with trusted partners for analytics and service improvements.

Children’s Privacy

The RxDx platform is not intended for users under the age of 13. We do not knowingly collect personal data from minors. If a child’s data is inadvertently collected, we will delete it upon notification.

Third-Party Links

RxDx may contain links to external websites or services. We are not responsible for the privacy practices or content of those third-party platforms. We advise reviewing their privacy policies before sharing any data.

Policy Updates

This Privacy Policy may be updated periodically. Users are encouraged to check this page frequently to stay informed. Changes will be posted on this page, and continued use of the RxDx platform implies acceptance of the updated terms.

Your Responsibility

By using the RxDx app or website, you acknowledge it is your responsibility to review this Privacy Policy periodically and remain informed about any changes.

Limitation of Liability

While RxDx takes all reasonable steps to safeguard your information, no system is completely immune to breaches. RxDx is not liable for any data loss, unauthorized access, or misuse by external parties beyond our control.

Terms and Conditions

For more information on how your data is used and your responsibilities as a user, please refer to the RxDx Terms and Conditions of Service.

Acceptance of Policy

By accessing or using the RxDx website or app, you signify your acceptance of this Privacy Policy. If you do not agree, please refrain from using our services. Continued use following changes indicates acceptance of the revised policy.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or your dealings with RxDx, please contact us at:

Email: admin@rxdx.co.in

Website: www.rxdx.co.in